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PricingInsightsAboutContact
Hotel and customer loginSales · +1 512-263-8488
Book a demo

Legal

SMS Privacy Policy

Effective 6 December 2024

Overview

At Globeo, we take your privacy seriously. This SMS Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us through our SMS services. By providing your phone number to us or subscribing to our SMS services, you agree to the terms outlined in this policy.

Information we collect

When you opt in to receive SMS messages from Globeo, we may collect the following types of information.

Phone number: the mobile number you provide when subscribing to our SMS service.

Message content: information included in the messages you send us or receive from us.

Opt-in and opt-out data: information about whether you have opted in or opted out of receiving messages.

Device information: technical data about the device you use to interact with our SMS service, such as device type and operating system.

You will receive at least one message per month. Additional messages may be sent based on your interactions with us. Standard messaging and data rates may apply depending on your mobile carrier and plan. Please check with your carrier for details.

How we use your information

To send SMS messages: we send you SMS messages related to our services, reservation updates, and customer support. By providing your phone number and confirming your consent, you agree to receive SMS communications from Globeo.

To improve services: we may analyse your interactions to improve the quality of our SMS communications and ensure that they are relevant to your needs.

Compliance: we may use your information to comply with applicable laws, regulations, or legal processes.

How we protect your information

We implement reasonable security measures to protect your information from unauthorised access, alteration, or destruction. However, please be aware that no method of transmission over the internet or via mobile networks is 100% secure, and we cannot guarantee the absolute security of your information.

Opting out and control

You can opt out of receiving SMS messages from us at any time. To do so, simply reply STOP to any message you receive from Globeo. Once you opt out, you will no longer receive marketing messages, but you may still receive transactional messages related to services you have requested.

If you wish to update your preferences or manage the types of messages you receive, you can reply with commands such as HELP for assistance.

Sharing your information

We do not share your information for the purpose of SMS with third parties or affiliates. Globeo will not share or sell any numbers that are obtained through this site.

Changes and contact

We reserve the right to modify or discontinue SMS services at any time.

If you have any questions, please contact us at info@globeo.com.

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